Returns Policy

1. All items from Powseed can be returned within 30 days upon receipt of delivery. Please refer to Amazon link for return (Refund Only)http://www.amazon.co.uk/gp/help/customer/display.html/ref=shrt_url?nodeId=502564

2. Please contact our customer service team via support@powseed.com to obtain a RMA number for replacement. Please do have Amazon order ID when you contact us.

3. All returns after 30 days are not qualified for refund but can only be replaced unless specified .

4. We reserve rights to replace alternative similar product if the original commodity is out of stock .

5. Please fill out the RMA form and return it along with your delivery. Having a RMA form and indicating RMA number clearly on the packaging of the goods you are returning can help ensure that your returns will be processed quickly. Without RMA number may have your return refused.

6. Please attach the sample label on the package you are returning.

7. Once your goods are back to us, your replacement will be processed within 3 working days.

8. Notice: we only refund the shipping cost if the returned goods are defective. Please send the item back to us with a Second Class Sigh For. No full refund of shipping cost will be granted with other shipping method .

Download the Application Form Here:

RMA Form